Shipping policy

Free Shipping on Orders Over $50 (Australia) We offer free standard shipping on all Australian orders over $50. Orders under $50 incur a flat-rate shipping fee calculated at checkout.

Domestic Shipping (Australia) All orders are shipped via Australia Post. Estimated delivery times are:

• Metro areas: 3–5 business days
• Regional areas: 5–10 business days

Orders are processed within 1–2 business days. You will receive a tracking number via email once your order has been dispatched.

In-Store Pickup We also offer in-store pickup at our Brisbane location. Select "Pick up in store" at checkout and we'll notify you when your order is ready.

International Shipping We ship internationally to selected countries including New Zealand and beyond. International shipping rates and delivery times are calculated at checkout. Delivery typically takes 7–21 business days depending on destination. Please note that customs duties and taxes may apply and are the responsibility of the customer.

Lost or Delayed Parcels If your order hasn't arrived within the estimated timeframe, please contact us at [your email] and we'll investigate with Australia Post on your behalf.